Please arrive at least ten minutes prior to your scheduled appointment time.
You may cancel or reschedule your appointment without charge prior 24-hour notification.
Same day cancellations will be charged 50% of the scheduled service price.
Full payment is required if No-show or missed appointments.
We value your business and welcome your participation with our cancellation policy. It would be ideal if you regard our booking by keeping appointments at whatever point conceivable and giving at least 24 hours notice while canceling or rescheduling appointments as your services are ensured reservations reserved for you.
No-Shows (includes arriving more than 15 minutes late) create inconvenience and prevent scheduling of other customers who need access to their service in a timely manner. We understand situations arise when you may need to cancel your appointment and we appreciate advance 24 hours notice when that happens. This helps us be respectful of other clients needs and enables us to give the appointment time to another client who needs service as well.
Who knows sometimes there are situations!! If you do find yourself running late, give us a buzz. Chances are if you are only 5 to 10 minutes behind we can try our best (no promises) to fit you in, otherwise just get to us safely and we’ll do our best to make sure you get your service. (Longer services such as facials, body waxings may have to be shortened).
please be acknowledged that late arrival for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other clients. We regret that late arrivals will not receive extension of scheduled appointments. When booking your appointments within 24 hours Changes or Cancellations will be subject to a fee.